SMS Communications
Privacy Policy & Text Message Preferences
Learn how we use your information and manage your text message preferences.
Privacy policy for sms communications
Last Updated: 11/12/2026
At Metal Exteriors LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you provide consent to receive SMS text messages from us.
1. Information We Collect
When you opt in to receive SMS communications, we may collect the following personal information:
- Name
- Mobile phone number
- Email address (if provided)
- Communication preferences
- Message history and responses
- Any information you voluntarily provide through text messages or other communications
2. How We Use Personal Information
We use the information we collect to:
- Send SMS messages related to our products, services, appointments, projects, account updates, and customer support
- Respond to inquiries and provide customer service
- Deliver important notifications and business communications
- Improve our services and customer experience
- Maintain records of communications and consent
Message frequency may vary based on your interactions with us. Standard message and data rates may apply.
3. How We share personal information
We may share personal information with trusted service providers that assist us in operating our business and delivering SMS communications. These providers are required to maintain the confidentiality and security of your information and may only use it for authorized business purposes.
We may also disclose information:
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of our company, customers, or others
- In connection with a business transaction such as a merger, acquisition, or sale of assets
SMS consent is not shared with third parties or affiliates for marketing purposes. SMS consent is not shared with third parties.
4. sms consent and opt-out
By providing your mobile phone number and opting in, you consent to receive SMS messages from Metal Exteriors.
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you opt in again.
5. data security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Changes to this privacy policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
7. Contact information
If you have questions regarding this Privacy Policy or our SMS communications, please contact:
Metal Exteriors LLC
Address: 8511 Shiloh Norwalk Road, Shiloh, OH 44878
Phone: 419-896-2200
Manage your text message preferences
Want to receive text messages from Metal Exteriors or update your current preferences? Use the form below.